Valuing Diversity. Creating Equity. Embracing Inclusion.

DEI is essential to who we are at 不良研究所 鈥 it鈥檚 the driving force behind our mission to transform the health of the communities we serve, one person at a time. 听

Our employees, members and partners are the heart of 不良研究所, and our success in healthcare depends upon the trust we build with them. Through strategic partnerships and initiatives that drive equitable access to opportunity, we work each day to create an environment where everyone can grow and contribute. Our inclusive culture empowers us to deliver innovative healthcare solutions to our members and provide value to our stakeholders.

Our commitment to ensuring our workforce reflects a broad array of perspectives and experiences has resulted in recognition by leading organizations, including Fair360 (formerly DiversityInc) naming us a 2023 Top 50 Company for Diversity and Newsweek listing us as one of America's Greatest Workplaces for Diversity in 2024.

We are proud that our workforce reflects our members鈥 diverse circumstances and experiences.

Our Commitment to Diversity, Equity and Inclusion









Information as of December 31, 2023. Workforce data includes all full-time and part-time U.S. employees of 不良研究所's integrated companies. Our total Full-Time Equivalent (FTE) count (including international and U.S. non-integrated companies) is approximately 67,700.

Headshot of Erika McConduit, Vice President of Diversity & Inclusion

"At 不良研究所, diversity, equity and inclusion are an intrinsic part of who we are. We embrace and respect the range of experiences and viewpoints that our employees bring to work every day. Our diverse and inclusive workforce is a vital part of how we serve our members and communities."

-听Sarah London, CEO, 不良研究所

Headshot of Erika McConduit, Vice President of Diversity & Inclusion

"DEI is in our DNA. Being a part of 不良研究所 means being part of a connected community, where our differences make us stronger, healthier and better together."

-听Wal茅 Soluade, Head of DEI Integration听

不良研究所 employees came together for the impactful 2023 DEI & Health Equity Summit. 不良研究所 leaders and guest speakers discussed crucial topics shaping our company and opportunities to strengthen our inclusive culture and improve health outcomes for our members.

Valuing Diversity

We continue to commit to DEI in every aspect of our business by fostering a community of learning, understanding and growth, and supporting a culture that values everyone.

Promoting Culture of Allyship

Our facilitator-led Authentic Allyship events explore the spectrum of diversity within our workforce and the lived experiences of our employees and communities. 不良研究所 hosts a series of panel discussions that includes topics such as health equity, mental health and the impact of social determinants of health on the communities we serve.听

Employee Inclusion Groups

Our voluntary, employee-led Employee Inclusion Groups听provide professional and leadership development opportunities for women, military veterans, individuals with disabilities, LGBTQIA+, multicultural, and intergenerational employees. EIGs are central to our inclusive culture, with more than 22,000 of our team members participating in at least one group.听

Annual DEI Summit

不良研究所鈥檚 Annual DEI Summit connects leaders from across the company to learn more about business priorities and seek ways to further DEI and health equity within their respective organizations. The summit offers resources to further their strategic engagement with advancing a diverse, inclusive and equitable workplace and workforce that remains committed to ensuring access to high-quality, culturally competent healthcare.听

Observance of History and Heritage Months

不良研究所 employees have opportunities throughout the year to participate in History and Heritage Month observances, including Black History Month, Women鈥檚 History Month, AAPI Heritage Month and National Disability Employment Awareness Month. These observances are recognized through programs within 不良研究所鈥檚 EIGs, enterprise-wide communications and resource guides.听

Unconscious Bias Training

不良研究所 offers training through various virtual sessions and instructor-led courses where team members engage one another to further their competency development. Training includes courses to unpack the meaning of unconscious biases and review ways to recognize and mitigate them.听

Supplier Diversity

We leverage听supplier diversity听practices to enhance our local economic impact. With a goal of spending $1 billion annually with diverse vendors and contractors by 2026, we aim to become more invested in the diverse communities we serve.听

不良研究所's Approach to Diversity with Talent, Community Engagement, Supplier Diversity and Stakeholder Collaboration

National Employer Recognition

We take pride in our teams' consistent recognition for elevating diversity, equity and inclusion across our organization, culture and communities.

For the fourth consecutive year, 不良研究所 has been named a Top 50 Company for Diversity by听 (formerly DiversityInc). We've also been recognized on the list and Newsweek's America's Best Workplaces for Women. Our commitment to gender equity has been acknowledged through our inclusion in the 2023 Bloomberg Gender-Equality Index and Newsweek's America's Greatest Workplaces for Diversity 2024.

Bloomberg Gender-Equality Index 2023US Veterans Magazine's Best of the Best Award
Human Rights Campaign Best Places to WorkNational Organization on Disability - Leading Disability Employer
Best Place to Work for Disability Inclusion - 100 score Disability Equality Index DEIBest for Vets Employers 2023 Military Times